Avoid the 'squeaky wheel gets the grease' habit of overreacting to the loudest feedback. The first time you hear a particular piece of feedback, treat it like a clue and do some investigating. Find out how deep it goes - maybe it stops at the surface and won't be an issue, maybe not.

Neil Blumenthal

Time Art You

Details matter. They create depth, and depth creates authenticity.

Neil Blumenthal

Then Tail T

A startup is a company working to solve a problem where the solution is not obvious and success is not guaranteed.

Neil Blumenthal

Work Success Art

Avoid the 'squeaky wheel gets the grease' habit of overreacting to the loudest feedback. The first time you hear a particular piece of feedback, treat it like a clue and do some investigating. Find out how deep it goes - maybe it stops at the surface and won't be an issue, maybe not.

Neil Blumenthal

Time Art You

A workplace that encourages self-awareness is an environment where the most productive, curious, and innovative people thrive.

Neil Blumenthal

Work War Men

Every generation trash-talks younger generations. Baby boomers labeled Generation X a group of tattooed slackers and materialists; Generation Xers have branded millennials as iPhone-addicted brats.

Neil Blumenthal

Younger Generation Younger Young

At Warby Parker, we say that we're customer focused but medium agnostic.

Neil Blumenthal

War Used Use

At its best, entrepreneurship creates jobs, solves problems, and galvanizes creative thinking.

Neil Blumenthal

Van Thinking Think

I came to Washington primarily to meet other entrepreneurs. That being said, I was also curious to hear how our federal government was thinking about entrepreneurship.

Neil Blumenthal

Men Government Washington

Self-awareness is a trait - or maybe 'practice' is the more accurate way to put it - that everyone can always improve at. It is part emotional intelligence, part perceptiveness, part critical thinking. It means knowing your weaknesses, of course, but it also means knowing your strengths and what motivates you.

Neil Blumenthal

War Strength Intelligence

People who are passionate about Warby Parker are passionate about creating a company that can scale, be profitable, and do good in the world - without charging a premium for it.

Neil Blumenthal

War Good World

It never gets old watching someone receive their first pair of glasses and regain their vision and their life.

Neil Blumenthal

Life Watching Watch

There are two elements to nailing a job interview: form and substance. 'Form' describes the outer layer of your character - your manners, your demeanor, your social skills. 'Substance' describes the inner core of your character - your intellect, your empathy, your creativity.

Neil Blumenthal

Men Your You

If you think about what are glasses, they are the best example of form and function.

Neil Blumenthal

You UN Think

By creating a feedback culture within your office, you ensure that people continue to learn, grow, and challenge themselves.

Neil Blumenthal

Your You Within

Venture capital is an inherently optimistic form of investment - which is both its primary strength and its primary weakness.

Neil Blumenthal

Strength Men Which

When it comes to marketing, creative resources are often worth far more than dollars.

Neil Blumenthal

Worth Tin Than

Be personable to everyone you interact with.

Neil Blumenthal

You Wit Very

For better or worse, cash is the oxygen of your business, and you can't last long in any environment without it.

Neil Blumenthal

Men Business Your

Social enterprise is at its most impactful when the goal is empowerment, not relief.

Neil Blumenthal

Power Men T

Businesses should focus on solving problems, putting the customer first, delivering value - not gimmicks - and growing in a sustainable manner.

Neil Blumenthal

Business Wing Win

I was captain of the soccer and basketball teams in high school, and I was the equivalent of class president.

Neil Blumenthal

My goal is to get in bed by 11. That rarely happens. But I celebrate when it does happen.

Neil Blumenthal

Young people entering the job market seek employment at companies with values that match theirs.

Neil Blumenthal

The trick to maximizing your team's productivity is to create a workspace that's flexible, so it can be altered according to the ever-changing needs of the company and its team members.

Neil Blumenthal

Creativity flows when curiosity is stoked.

Neil Blumenthal

A good collaboration pushes the boundaries of both partners.

Neil Blumenthal

It's not easy to keep good sleep habits as an entrepreneur, especially at the early stages when there's always a fire to put out.

Neil Blumenthal

Within an office, it's important to create opportunities for anonymous feedback.

Neil Blumenthal

The idea that you don't spam people with five emails a day or that you offer free shipping just seemed obvious to us, because that's how we want to be treated as consumers.

Neil Blumenthal

Just as a company needs a strategy to capture market share, a company needs a strategy to encourage actions that reflect their core values.

Neil Blumenthal

I personally try to buy the best-quality items at the best price that do the least harm and from companies that are striving to do good - many of those companies are run by young entrepreneurs.

Neil Blumenthal

It may seem premature, but you need to be thinking of your exit from the moment you accept capital, because at that moment, you've made an explicit agreement with an investor that he or she will eventually be able to gain liquidity.

Neil Blumenthal

Millennials are eager to make an impact, which makes them ideal for start-ups.

Neil Blumenthal

At Warby Parker, we moved our focus to promotion only after we'd spent time creating our product, a user-friendly website, and an on-the-ball customer experience team.

Neil Blumenthal

If you're entitled, you likely think you know more than you do.

Neil Blumenthal

Every day, write down a few frustrations. And then at the end of the week, you'll have maybe 10 problems. By the end of the month, maybe you have 40 to 50 problems. And then you can spend time thinking about, Is there a viable business in solving any of these everyday frustrations?

Neil Blumenthal

My grandfathers on both sides were entrepreneurs.

Neil Blumenthal

When my three co-founders and I started Warby Parker in 2010, our primary intention was to sell good-looking, affordable eyewear online.

Neil Blumenthal

For any collaboration to work, each partner must have a strong sense of identity. If one overpowers the other, it's like mixing lemonade with water - you wind up diluting the brew.

Neil Blumenthal

We all have a personal recipe for productivity. One person may need six cups of autonomy and just a pinch of collaboration. Another person may require heaps of sociability and noise, with just a teaspoon of occasional privacy.

Neil Blumenthal

All companies - and not just startups - face the same eternal challenge: resource allocation.

Neil Blumenthal

When you look at the reasons people leave companies, it's usually because their boss is a jerk or because they aren't learning and growing.

Neil Blumenthal

It's never easy asking for help.

Neil Blumenthal

On the day it launched, Warby Barker received more than twice as many visits as our regular site.

Neil Blumenthal

Every moment contains an opportunity to create feelings of satisfaction and excitement in a customer. It's up to retailers to make it happen.

Neil Blumenthal

The key to an ideal workplace, in one hyphenated word, is this: self-awareness.

Neil Blumenthal

When another editorial pops up denouncing millennials for some perceived generational flaw, I take it with a Miley Cyrus-sized grain of salt.

Neil Blumenthal

Walking in the morning improves my whole day. I think more clearly, my points of view are sharper, and I'm more decisive.

Neil Blumenthal

Exploring emerging technologies like new refraction technology will enable people to get prescriptions cheaper and more conveniently, which will, in turn, provide increased access to prescription glasses.

Neil Blumenthal

At Warby Parker, we use the survey platform Culture Amp to take employee engagement surveys that help us become ultra-responsive to the needs of our teams.

Neil Blumenthal