The future of communicating with customers rests in engaging with them through every possible channel: phone, e-mail, chat, Web, and social networks. Customers are discussing a company's products and brand in real time. Companies need to join the conversation.

Marc Benioff

You must always be able to predict what's next and then have the flexibility to evolve.

Marc Benioff

The world is being re-shaped by the convergence of social, mobile, cloud, big data, community and other powerful forces. The combination of these technologies unlocks an incredible opportunity to connect everything together in a new way and is dramatically transforming the way we live and work.

Marc Benioff

The only constant in the technology industry is change.

Marc Benioff

If someone asks me what cloud computing is, I try not to get bogged down with definitions. I tell them that, simply put, cloud computing is a better way to run your business.

Marc Benioff

Presentation skills are key. People who work for you represent your brand. You want them to present themselves - and represent you - in a certain way.

Marc Benioff

Technology's always taken jobs out of the system, and what you hope is that technology's going to put those jobs back in, too. That's what we call productivity.

Marc Benioff

In business, we say that people overestimate what you can do in a year and underestimate what you can do in a decade. This is true in philanthropy as well.

Marc Benioff

The bigger and more successful Salesforce becomes, the more we'll invest in our public schools, the more we will invest in homeless, the more we will invest in public hospitals, the more we will invest into NGOs.

Marc Benioff

What part of media doesn't need to connect with their customers more smartly?

Marc Benioff

It's not so unusual for me to have a week of meetings that includes not only my employees, not only my customers, not only media, but could also include principals of local K-12 schools; it could include non-governmental organizations or nonprofit organizations or members of the community.

Marc Benioff

I strongly believe the business of a business is to improve the world.

Marc Benioff

I always knew I wanted to be an entrepreneur. I started my own software company in high school and went to college to study entrepreneurship.

Marc Benioff

The whole concept of data science is that the software becomes the expert, and you, as the average user, are able to understand what's going on.

Marc Benioff

There are a lot of politicians who are just obstructionists.

Marc Benioff

Although I loved working on technology - I've always been a computer geek at heart - my professors encouraged me to get a real-world job working with customers.

Marc Benioff

You look to Google, you see this incredible world of information, you see the advertising, but you also get Google Analytics. And Google Analytics coupled with Salesforce's sales and service and marketing means that both of our customers are going to have customer insights that they've never had before. That is really exciting.

Marc Benioff

You can do things in every part of the world. You can do things in every discipline. You can do large things, you can do small things. But it takes a while to figure out what you actually want to do. And it changes. As you change your interests and desires in philanthropy change, I think you have to be open to that change.

Marc Benioff

Most of all, I discovered that in order to succeed with a product you must truly get to know your customers and build something for them.

Marc Benioff

The best way that I can give my best advice is not to be encumbered with any job with any administration.

Marc Benioff

Technology is a continuum. It's constantly getting lower-cost and easier to use, and you see that, and that's true with our company.

Marc Benioff