First of all, a giant corporation probably shouldn't be being hacked by teenagers. I put that on the corporation, not the teenagers. Teenagers are going to do what teenagers are going to do - rebelling. But if they're able to hack a big corporation, that seems like the corporation should be better at security.

Harper Reed

Very smart people are often tricked by hackers, by phishing. I don't exclude myself from that. It's about being smarter than a hacker. Not about being smart.

Harper Reed

I think there are a lot of hurdles between a normal consumer brand figuring out their mobile strategy - let alone their chat app strategy - and programming a Facebook Messenger chatbot.

Harper Reed

I grew up in Greeley, Colorado, in a house without a television set. I was a very nerdy kid: I used to play 'astronaut' and eat bouillon as astronaut food. We also had tons of books.

Harper Reed

Before I was hired by Obama's team as the CTO for his 2012 re-election campaign, I had certainly never been involved with anything of that nature before. Yet, I somehow knew I could do the job. I attribute that confidence to my experience as a hacker and the subsequent willingness to take risks.

Harper Reed

I'm a white male in power. In many cases, I'm the enemy.

Harper Reed

You can tell charlatans when they say 'big' in front of everything.

Harper Reed

We were orbiting around the idea of intent and context. We would take the bus into work, and if you said, 'Here's a shirt you might like,' and I open it on my mobile phone, I'm not going to pull out my credit card and wallet. We thought, 'How does someone do this? An e-mail to yourself, or you try to remember?'

Harper Reed

When you walk into a field office, you have many opportunities. We'll hand you a call sheet. You can make calls. You can knock on doors, and they'll have these stacks there for you. They'll say: 'Harper, you've knocked on 50 doors. That's great. Here's how you compare to the rest of them.' But it's all very offline.

Harper Reed

My entire career has been based around commerce. The Obama campaign was famous for raising boatloads of money online. My question is how do you make conversions better through mobile and e-mail.

Harper Reed

This idea of, there's a locked door; how do you open it? You don't necessarily care what's behind it; you're just more excited about opening the lock... It's not about finding the treasure; it's more about defeating the puzzle.

Harper Reed

If you get a WhatsApp message, you're probably going to open it. That's the interesting thing.

Harper Reed

People are building apps that are doing super-crazy things, and there's a lot of talk about modeling and microtargeting. Facebook can predict when people are going to break up, and Target is able to predict if a woman is pregnant before she knows just based on the type of lotion she bought.

Harper Reed

There are a lot of people who are unable to take a break to clear their minds. I imagine they are the ones who need it the most.

Harper Reed

I find that I often forget that people come from all over. In interfaces, products, experiences, and building for people, we always forget that people are not us.

Harper Reed

Data is what powers all of us and our lives. It is ubiquitous among our now-connected lives. I love how it is now the oxygen of our Internet world.

Harper Reed

I wonder which is ultimately more creepy: shopping at Amazon or using Facebook?

Harper Reed

Ten Internets ago, when PayPal was started, it was all these tools that no one had built yet to bring commerce to the Internet. My first startup used PayPal.

Harper Reed

Taking time to do something slower than you normally would is a privilege that should not be ignored.

Harper Reed

Crowdsourcing is the future. However, if you don't trust your users to build/create/upload awesome work, they won't trust you with their crowd capital.

Harper Reed

I can only speak to the Democrat side, but for the Democrats, everything is aggressively measured, and what that means is if you're going to use Snapchat, you're going to use it for a reason, not just for fun.

Harper Reed