They say a picture is worth a thousand words. In the nonprofit world, the right picture is worth tens of thousands of dollars. I use PhotoPad to sync our Samasource Flickr account to my iPad and slip it out of my purse at cocktail parties to tell our story.
Leila Janah
I grew up in Los Angeles, where long drives on packed freeways make everyone a fan of radio and, particularly, of America's national treasure, National Public Radio.
Labor looks different in the 21st century. And so should our job training programs.
The core concept of Samasource is essentially that technology helps us unlock human talent wherever it may happen to reside. That we should no longer be victims of the birth lottery. That no one should be stuck in a poor place where they don't have a job simply because of an accident of birth.
Through my studies, I became increasingly disillusioned with the international aid system. I think we systematically deny poor people the chance to engage as equals in the global economic order. At best, we give them handouts or tiny loans and hope they will suffer a bit less from extreme poverty. We don't view them as equals.
I'm the founder and CEO of Sama Group, a family of social enterprises - Samasource, Samahope and SamaUSA - that are working to alleviate poverty by connecting the global community to opportunity in sub-Saharan Africa, South Asia, the Caribbean and here in the U.S.
Migration is the story of my life: my parents and grandparents journeyed across four continents to flee war and find jobs, eventually finding their way to the U.S.
Samasource's largest clients are technology companies such as Microsoft, Google, Getty Images, and TripAdvisor, which contract with my company rather than a traditional outsourcing company in order to participate in 'impact sourcing' - conscious efforts to reduce poverty by moving money into places that need it.
Most of us working on poverty alleviation simply want to know, 'How much poverty can I reduce for every dollar I donate?'
I think the philosophy that you have to have if you travel frequently is, stuff is just stuff. Even if it has some sentimental or family connection, if you lose it in the world, it's still just a thing, and I think if you don't have that attitude, you will get incredibly stressed out and not enjoy your travels.
True leadership isn't about having an idea. It's about having an idea and recruiting other people to execute on this vision.
I think in general, people who aren't themselves entrepreneurs are often more risk averse. And I think you see this dynamic a lot with entrepreneurial people who lead a company, which is that they hire people who complement them.
I love dancing and practiced ballet for ten years until I realized I wouldn't make it professionally - then I started taking salsa classes. I learned to dance samba in Rio and Salvador when I lived in Brazil.
Social business lies in the spectrum of possibility between the traditional, profit-maximizing business, which directs little to no profit to doing good, and the traditional charity, which relies mostly on donations to sustain itself.
FlipBoard is the 'W Magazine' of the iPad-app world. The sleek interface makes content from your friends' Facebook and Twitter feeds much easier on the eyes by displaying them in a magazine format.
I think part of the problem with charity is that it tends to make us view people as helpless victims. I think in the future, we'll look back on charity in the same way that we look back on colonialism today: as a very paternalistic system that doesn't fully recognise the full spectrum of humanity.
We think the way out of poverty is to view the poor as producers, and the Internet is probably the most efficient tool we have for tapping this capacity. Because you don't need roads. You don't need customs officials who are friendly. You don't need to manage shipping and delivery schedules. You don't have to worry about tariffs.
Work is at the core of human dignity.
Technology is a tough realm to navigate as a younger woman who is not married. It can be hard to cultivate professional relationships because you have to be conscious of how to engage potential investors.
Impact sourcing, a new initiative piloted by the Rockefeller Foundation and several key partners, including my company Samasource, promises to connect poor and marginalized people to digital jobs on a massive scale.
I think the way you build a company for the future has to include social impact; it has to be part of the fabric of your company. I think when you do that, you invariably end up with much better outcomes, even in the short-term.
Barbies were banned at our house, along with television other than PBS. As a kid, I found this horribly embarrassing.
Samasource creates jobs in regions where more traditional forms of employment in low-income economies, such as manufacturing, are difficult to scale because of poor infrastructure. In a village in Rukka, India, for example, our small data entry partner employs over 60 people doing various types of Internet research for Samasource.
Sama means 'equal' in Sanskrit; I chose 'Samasource' because I thought it really reflected a value that I had and that I wanted the company to have, which is that everyone has equal capabilities and deserves an equal chance.
Handouts are not going to end global poverty, but work - real work - just might.
I think people are hungry for new ideas and leadership in the world of poverty alleviation. Most development programs are started and led by people with Ph.Ds in economics or policy. Samasource is part of a cadre of younger organizations headed by entrepreneurs from non-traditional backgrounds.
I used to think my job as a CEO meant managing metrics and meeting goals, but I've realised now that's it's about managing my board and employees.
My mom was a big feminist, and when I was growing up, I wasn't allowed to have typical girl toys: she did not let me have dolls. Barbies were banned in our household. She read feminist books to me; my mom was a major feminist.
Microwork gives marginalized people a chance to earn a living by playing a vital role in the business processes of big companies. In parallel, the organization assists local entrepreneurs in running microwork centers, helping to grow a new pool of business talent across the developing world.
Traditional charity is still fairly focused on how it makes donors feel as opposed to outcomes for people that need help.
I wish the city of San Francisco, bastion of liberalism, were more innovative when it comes to how to spread the wealth.
In terms of environmental impact, Samasource jobs are very green. Our product is human intelligence, and it's transported through the Internet rather than via carbon-intensive trucking, shipping, and warehousing.
The best way to end poverty is to simply give people work, which isn't considered 'sexy' among donors who want to fund a preschool or cure a disease.
I own a shameless number of ethnic necklaces acquired at local markets in developing countries or inherited from my grandmother. These have seen me through meetings in Davos and visits to refugee camps.
Using the Internet to secure employment is as vital to a construction worker as it is to a software engineer.
I founded Samasource because I was frustrated by traditional approaches to poverty alleviation. Even those approaches focused on jobs often equip poor people with skills for which there is little market demand.
A lot of people are happy to give money to charities but are wary of giving through taxes because they feel it doesn't produce any value.
The more time I spent in developing countries, and the more time I spent talking to poor people, I realized what they want more than anything is a good job.
In order to thrive in the 21st century, you have to be a savvy citizen of the digital economy or risk being left behind.
Most philanthropists want to be effective altruists. But the problem isn't intention: it's measurement. Unlike financial investing, which has reporting standards, audit processes, and educational requirements, social investing is notoriously tricky to evaluate.
I think what travelling has done for me and for many generations of my family - my grandmother was a great example - it's really highlighted for me how similar we all are and how many values we all share as people on this planet.
I really love travelling to places where I get to learn something new about a new group of people or a new place. Learn some history, contemplate some business ideas, and sort of get off the beaten track a little bit.
I always loved fashion and clothes. Not because I think that's a woman's place, but because I care about aesthetics. I like art; I like going to art museums, and to me, these things are just manifestations of one's aesthetic sense.
The amount of work that a for-profit has to do to get real money is minimal compared to the amount of work it takes a non-profit to get even a very small grant.
We spend billions on international aid annually, but we don't find ways to connect people to dignified work. I realized that if we don't think about ways to harness private capital to solve problems, we're leaving large amounts of money on the table and doing ourselves a disservice.
It's much easier for people to compare wages or identify bad employers or discuss bad labor practices in the Internet economy than it was in, say, a factory environment, where that stuff wasn't usually published or available.
The problem in a lot of low-income countries is that people take out loans to go and get degrees, which are then irrelevant in the job market.
Often, we think that things are the way they are because of intelligent design - because somebody super-smart, or some group of academics, came up with the best system ever to do XYZ. Actually, things are often the way they are because of an accident of history.
Every woman that dies or loses her baby on a threadbare cot in the heart of Uganda, while her sisters on the other side of the world enjoy first-class care, is a threat to our collective humanity.
I grew up believing in meritocracy and the American dream. My parents came here from India. They had no connections. My brother and I went to public schools, and both of us succeeded.