Every day is sort of a jigsaw puzzle. You have to make sure that you're putting the most important things first.
Julia Hartz
Creating a strong company culture isn't just good business. It's the right thing to do, and it makes your company better for all stakeholders - employees, management, and customers.
For a global company, it is imperative to respect and honor local culture and weave that into the core company values rather than the other way around.
Being productive at work is rewarding, and feeling supported, challenged, and appreciated allows us to be our most efficient selves.
I think entrepreneurship is combining a passion with the tenacity to problem-solve and the fearlessness to fail.
If you have a cofounder, one of the benefits is you'll get from point A to point B two times faster.
I am excited to be working with the dedicated Four Seasons board and leadership team to build upon their reputation for industry-leading customer experiences while seeking out innovative ways to leverage technology that will help spur additional growth.
Humans want to know the hierarchy; it's important for there to be one leader.
In television, things move quite slowly. It can take years to get a show off the ground.
I founded Eventbrite when I was 25 and had exactly five professional years under my belt. Perspective was lacking; idealistic views were not. I really had no idea what I was getting myself into, and I'm beyond thrilled I took the leap from a comfortable corporate career into the abyss of founder-hood and entrepreneurship.
I don't have just one role model - rather, pieces of inspiration from many different entrepreneurs. One of the great things about being an entrepreneur is that it naturally enables you to build a village of advisors and role models.
I didn't play any extreme sports growing up. I never surfed, and I grew up in Santa Cruz. I was very good at doing what I was told, taking direction, and staying middle of the road. I mean, they called me 'grandma' in college.
There is no finish line to leadership.
I think there's real value in having a founder CEO. Obviously, I'm biased, but I'm driven by a purpose and a mission and a vision, not just profits.
I think there's a fine line, and once you cross it, you are in a dangerous territory of overhyping your company, your service, and your product and sort of under-delivering. But I think we probably could have been a little more overtly confident in the early days.
Leading Eventbrite has taught me a lot about how to connect with people to drive results.
If you can't see an example of what you could be, you really aren't going to have that extra incentive to break through any types of barriers.
If you want to build a sustainable culture, you have to have a strong philosophy and then let people do with it what they will and be OK with that.
There has been an intention since day one that it's as important to us that we build profits as much as we build a wonderful culture and a lasting legacy of a great company. We've created this inclusive environment that's very thoughtful in terms of how we can create allyship, how we create mentorship, and what kind of voices are heard.
During college, in Los Angeles, I interned all over Hollywood. Development roles appealed to me; they were a perfect blend of business and creativity.
I encourage women who are starting families to think about the five-year horizon. The first few years of parenthood are really hard, but if you stick it out, it gets easier.
Being a female head of a successful tech company means that I'm in a pretty niche category.
My mom always instilled in me that it was braver to ask for help when you need it. That has absolutely stuck with me over the years but became even more important in practice once I became a mother. It may sound trite, but the concept of 'it takes a village' really could not be more true.
The beauty of being co-founders with your spouse is that we run our business and family together.
Since the earliest days of Eventbrite, we've made our people core to our mission. Our culture is an ever-evolving manifestation of those on our team. As people join, we believe in earning their trust by demonstrating we'll embrace them and help them grow.
Getting to profitability does not mean all our problems are solved.
Four Seasons' legendary brand epitomizes the highest standards for service in the hospitality industry worldwide.
Whether you're a founder, a leader, or an individual contributor, building a strong team is critical to your success.
At Eventbrite, we value quality results over everything else. So while working late is acknowledged, at the end of the day, I care more about the results you're producing.
I get extremely detail-oriented. In my most stressed-out days, I get way more focused on those details than anyone should be.
Legacies are built on the practices of your company.
Millennials are the experiences generation.
I've been told many times that I should give up trying to find balance in my life, but I refuse.
Great leadership and great companies aren't built overnight, and they're not built without capital. And capital can sometimes be counter-productive to building a great culture.
I think people are intelligent, empathetic, multi-dimensional.
Showing that you consistently have their best interests at heart not only motivates your people to do their best work; it also builds goodwill that you may need to draw on when the going gets tough and you have to lean on one another to find the horizon.
I live, breathe, and die by what kind of company we're creating.
Swaying to new beats, hearing old favorites, and drinking expensive beer are ageless pastimes.
I'm a very connected and passionate founder. And I do model transparency and openness and loyalty in my actions.
We live in an experience-hungry society with advanced event technology and broad social reach at our fingertips. These external factors offers an ideal environment for organizers to create a connection with a broader set of people and maximize each interaction with their audience.
As with any other crucial aspect of a growing business, you need the right technology and tools.
We always had a sense that we were the underdog. There's lots of competition and niche players. But we have every type of event on Eventbrite, whether you're a consumer or you're organizing a bacon festival. Our identity is our users.
Our platform is self-service, so we enable people to host events themselves. The biggest events tend to be the free ones. We had 100,000 at a salsa congress in Mexico.
My goal is to create one of the greatest companies that's ever existed, and that has everything to do with the people, the culture, and what our core values are versus what we build or how we're perceived out in the market.
When we set out to build Eventbrite, we had to face many challenges and come up with creative solutions to get past them. Each time we learned new ways to cope, we became a stronger and more cohesive team.
For the first two years of Eventbrite, all the work was done by just the three founders: me, my husband, Kevin, and our chief technology officer, Renaud Visage.
I graduated from college and went straight into a job with MTV.
As founder of Eventbrite, I've interviewed almost every single person we've hired.
I think I lead with empathy and connection to our people. I find that the most effective leadership style for me is to just talk and listen. It sounds simple, but it's so effective.
I studied broadcast journalism at Pepperdine University. After a short career in television with MTV and later on at FX Network, I found my true calling in Eventbrite.
